Frequently Asked Questions

WealthFlow is a comprehensive portfolio tracking platform designed to help investors manage all their assets in one place. From stocks and cryptocurrencies to real estate and pension plans, WealthFlow provides real-time price updates, IRR calculations, and professional analytics tools to help you understand and optimize your investments.

Creating an account is simple and free. Click the "Get Started" button, and you'll be guided through a secure authentication process powered by Auth0. You can sign up using your email address or through social login providers. Once registered, you can immediately start adding your investments.

No. WealthFlow works with manual entry — you add each position yourself with its ticker, quantity, price and date. This means you never share your brokerage credentials with us, and your accounts remain completely secure. It takes about 30 seconds per asset, and prices update automatically after that.

WealthFlow supports a wide variety of asset types including: stocks and ETFs from major global exchanges, cryptocurrencies, investment funds, pension plans, real estate investments, trading operations, and you can also track dividends, fees, and expenses. The Pro and Premium plans unlock additional asset categories.

WealthFlow connects to professional market data APIs to fetch current prices automatically every day for all plans. All users benefit from daily automatic price updates — no manual action needed. Prices are automatically converted to your base currency for a unified view of your portfolio.

IRR (Internal Rate of Return) is a metric that measures the profitability of your investments considering the timing of cash flows. Unlike simple return calculations, IRR accounts for when you invested money, making it the gold standard for comparing investments made at different times. WealthFlow automatically calculates IRR for each investment and your overall portfolio.

Yes! WealthFlow fully supports multi-currency portfolios. You can enter investments in any currency, and the system will automatically convert everything to your chosen base currency for consolidated reporting. Exchange rates are updated regularly to ensure accurate valuations.

WealthFlow provides comprehensive analytics including: total portfolio value and evolution over time, IRR per asset and category, profit/loss tracking, asset allocation charts, historical performance, and dividend/income tracking. Pro users also get AI-powered portfolio insights and tax reports in CSV format.

Yes! Pro users get 50 AI messages per month, and Premium users enjoy unlimited access. The AI assistant can analyze your portfolio, provide insights about your investments, answer questions about market trends, and help you understand your financial data — all based on your real portfolio data.

Yes! WealthFlow offers a completely free plan that includes stock and cryptocurrency management, transaction logging, trading tracking, and basic dashboard features. The free plan is perfect for investors getting started with portfolio tracking. There are no hidden fees or credit card required.

The Pro plan (€9.99/month + VAT) includes everything in Free plus: investment funds tracked by ISIN/NAV, pension plans, real estate crowdfunding, AI investment assistant (50 msgs/month), tax report CSV (FIFO), 2-year portfolio history, unlimited goals, up to 20 price alerts, and full CSV export.

The Free plan is ideal if you mainly invest in stocks, ETFs and crypto and want to track your net worth, goals and price alerts without any cost. Upgrade to Pro (€9.99/mo + VAT) if you also hold investment funds, pension plans or real estate crowdfunding positions, want the AI assistant to analyze your portfolio, or need a FIFO tax report at year-end. Both plans include automatic daily price updates and the mobile app.

Yes, you can change your plan at any time from your account settings. When upgrading, you'll get immediate access to new features. When downgrading, the change will take effect at the end of your current billing period. Your data is never lost when changing plans.

We offer a 14-day money-back guarantee for new Pro and Premium subscribers. If you're not satisfied with your subscription within the first 14 days, contact our support team for a full refund. After this period, subscriptions are non-refundable but you can cancel at any time.

Security is our top priority. WealthFlow uses industry-standard encryption for all data in transit and at rest. We use Auth0 for authentication, which provides enterprise-grade security features including multi-factor authentication. Your investment data is stored securely and we never share it with third parties.

Yes, WealthFlow is fully GDPR compliant. You have complete control over your data, including the right to access, export, and delete your information at any time. We only collect data necessary to provide our services and we're transparent about how we use it. Read our Privacy Policy for more details.

No. WealthFlow never requires access to your bank accounts or brokerage credentials. You enter your investment data manually, which means your financial accounts remain completely secure and separate from WealthFlow at all times.

When you delete your account, all your personal data and investment records are permanently removed from our servers within 30 days. This includes all transactions, portfolio data, and personal information. Before deletion, you can export your data if you want to keep a copy.

WealthFlow is a web application that works on any modern browser including Chrome, Firefox, Safari, and Edge. The interface is fully responsive and works great on desktops, tablets, and mobile phones. We recommend using the latest version of your browser for the best experience.

Yes! WealthFlow has a native mobile app for iOS and Android, available to all users on every plan. The app gives you your full portfolio dashboard, real-time prices, alerts, and more — all on the go.

Yes. Free users can export basic transaction data in CSV. Pro users get full portfolio export plus FIFO tax reports in CSV — ready to hand to your accountant. All exports are available from Settings → Data.

WealthFlow supports stocks from major global exchanges including NYSE, NASDAQ, LSE, Euronext, Deutsche Börse, BME (Spanish Market), and many others. We also support most ETFs, cryptocurrencies from major exchanges, and investment funds. If you can't find a specific asset, contact us and we'll work to add it.

We love hearing from our users! You can report bugs or request features through our contact page. Premium users have access to direct support channels for faster response times. We regularly review user feedback and incorporate popular requests into our development roadmap.